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Zapier AI Actions

Zapier

86·Strong

Overall Trust Score

No-code automation platform with AI actions for connecting AI models to 6000+ apps. Enables building intelligent automations and AI-powered workflows without coding through visual interface and natural language.

automation
workflow
Version: Current
Last Evaluated: November 9, 2025
Official Website →

Trust Vector

Performance & Reliability

84
zap execution
88
Methodology
Workflow reliability testing
Evidence
Zapier Reliability
Reliable zap execution with automatic retries
Date: 2024-10-20
Confidence: highLast verified: 2025-11-09
ai action performance
85
Methodology
AI integration testing
Evidence
AI Actions
AI actions integrate with GPT and other LLMs
Date: 2024-10-15
Confidence: highLast verified: 2025-11-09
integration reliability
90
Methodology
Integration testing
Evidence
App Integrations
6000+ app integrations with high uptime
Date: 2024-10-01
Confidence: highLast verified: 2025-11-09
chatbots
82
Methodology
Chatbot capability testing
Evidence
Zapier Chatbots
Build AI chatbots connected to your apps
Date: 2024-10-01
Confidence: highLast verified: 2025-11-09
error handling
83
Methodology
Error recovery testing
Evidence
Error Management
Automatic error handling and retry logic
Date: 2024-09-20
Confidence: highLast verified: 2025-11-09
latency
Value: 1-30s average
Methodology
Performance monitoring
Evidence
Performance
Zaps typically execute within seconds, polling can add delay
Date: 2024-10-01
Confidence: mediumLast verified: 2025-11-09

Security

87
data encryption
91
Methodology
Security architecture review
Evidence
Security
TLS 1.2+ encryption and AES-256 data encryption
Date: 2024-10-01
Confidence: highLast verified: 2025-11-09
authentication
89
Methodology
Authentication testing
Evidence
Access Control
SSO, 2FA, and team permissions
Date: 2024-10-01
Confidence: highLast verified: 2025-11-09
credential storage
88
Methodology
Credential security review
Evidence
Connections
Encrypted credential storage with OAuth support
Date: 2024-10-01
Confidence: highLast verified: 2025-11-09
compliance
90
Methodology
Compliance documentation review
Evidence
Compliance
SOC 2 Type II, ISO 27001, GDPR, HIPAA (BAA available)
Date: 2024-10-01
Confidence: highLast verified: 2025-11-09
app permissions
82
Methodology
Permission model assessment
Evidence
Permissions
Granular app permissions and scopes
Date: 2024-09-15
Confidence: highLast verified: 2025-11-09

Privacy & Compliance

86
data retention
85
Methodology
Privacy policy review
Evidence
Data Policy
Configurable data retention, limited storage time
Date: 2024-10-01
Confidence: highLast verified: 2025-11-09
gdpr compliance
89
Methodology
Compliance assessment
Evidence
GDPR
Full GDPR compliance with DPA available
Date: 2024-09-01
Confidence: highLast verified: 2025-11-09
hipaa compliance
88
Methodology
Healthcare compliance review
Evidence
HIPAA
HIPAA compliant with BAA for healthcare customers
Date: 2024-10-01
Confidence: highLast verified: 2025-11-09
data processing
83
Methodology
Data flow analysis
Evidence
Data Flow
Data flows through Zapier infrastructure to connected apps
Date: 2024-10-01
Confidence: mediumLast verified: 2025-11-09
data deletion
86
Methodology
Data rights assessment
Evidence
Data Rights
User data deletion and export capabilities
Date: 2024-10-01
Confidence: highLast verified: 2025-11-09

Trust & Transparency

86
documentation quality
91
Methodology
Documentation completeness review
Evidence
Zapier Help
Extensive documentation with tutorials and guides
Date: 2024-10-20
Confidence: highLast verified: 2025-11-09
visual editor
92
Methodology
UI/UX assessment
Evidence
Zap Editor
Intuitive no-code visual editor
Date: 2024-10-01
Confidence: highLast verified: 2025-11-09
task history
84
Methodology
Traceability assessment
Evidence
Zap History
Detailed task history with data inspection
Date: 2024-10-01
Confidence: highLast verified: 2025-11-09
template library
87
Methodology
Template availability assessment
Evidence
Templates
Massive template library for common workflows
Date: 2024-10-01
Confidence: highLast verified: 2025-11-09
support quality
80
Methodology
Support assessment
Evidence
Support
Email support, live chat for higher tiers
Date: 2024-10-01
Confidence: mediumLast verified: 2025-11-09

Operational Excellence

87
ease of use
96
Methodology
Usability assessment
Evidence
User Experience
Industry-leading no-code ease of use
Date: 2024-10-01
Confidence: highLast verified: 2025-11-09
scalability
89
Methodology
Scalability testing
Evidence
Enterprise
Enterprise plans with unlimited zaps and tasks
Date: 2024-10-01
Confidence: highLast verified: 2025-11-09
cost predictability
79
Methodology
Pricing model analysis
Evidence
Pricing
Task-based pricing, free tier + paid from $19.99/month
Date: 2024-10-01
Confidence: mediumLast verified: 2025-11-09
monitoring
85
Methodology
Monitoring features assessment
Evidence
Monitoring
Built-in monitoring and error notifications
Date: 2024-10-01
Confidence: highLast verified: 2025-11-09
integration ecosystem
98
Methodology
Integration ecosystem assessment
Evidence
Apps
6000+ app integrations, industry leader
Date: 2024-10-01
Confidence: highLast verified: 2025-11-09
uptime
88
Methodology
Uptime monitoring
Evidence
Reliability
High uptime with redundant infrastructure
Date: 2024-10-01
Confidence: highLast verified: 2025-11-09

✨ Strengths

  • •Industry-leading 6000+ app integrations, largest ecosystem
  • •Exceptional no-code ease of use for non-technical users
  • •Strong enterprise security and compliance (SOC 2, ISO 27001, HIPAA)
  • •Reliable infrastructure with high uptime and automatic retries
  • •AI Actions for integrating GPTs and chatbots with apps
  • •Extensive template library and documentation

⚠️ Limitations

  • •Proprietary cloud-only, no self-hosting option
  • •Can become expensive at scale with task-based pricing
  • •AI capabilities less advanced than specialized agent frameworks
  • •Limited customization compared to code-based solutions
  • •Vendor lock-in with proprietary platform
  • •Polling-based triggers can introduce latency

📊 Metadata

license: Proprietary
supported models:
0: OpenAI GPT
1: Anthropic Claude
2: AI Actions API
programming languages:
0: No-code (visual)
1: Code steps (JavaScript, Python)
deployment type: Managed cloud service
tool support:
0: 6000+ app integrations
1: Webhooks
2: API requests
pricing model: Free tier + paid plans ($19.99-$69+/month)
tasks included: 100 to unlimited per month
founded: 2011
users: 6+ million
ai features:
0: AI Actions
1: Chatbots
2: ChatGPT plugin
pricing: Free: 400 activities/month; Pro: $33.33/month for 1,500 activities; Chatbots from $20/month; Platform from $19.99/month

Use Case Ratings

customer support

90

Excellent for automating support across 6000+ tools

code generation

70

Can integrate AI for code but not specialized

research assistant

82

Good for automated research aggregation workflows

data analysis

86

Strong for data integration and automated insights

content creation

87

Excellent for AI-powered content workflows

education

77

Suitable for educational automation

healthcare

81

HIPAA compliant for healthcare workflows

financial analysis

83

Strong compliance for financial automation

legal compliance

80

Good for document workflow automation

creative writing

79

Suitable for creative AI workflows